Terms and conditions for using GetQRFree's QR code services
2025/01/15
These Terms of Service ("Terms") govern your access to and use of GetQRFree's QR code generation and management services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
Please read these Terms carefully, especially the sections regarding:
GetQRFree provides two types of services:
To use the paid Dynamic QR Code Service, you must:
You are responsible for:
Accounts are personal and may not be shared, sold, or transferred to others. Each user must have their own account.
GetQRFree offers the following subscription tiers:
| Plan | Monthly Fee | Base Scan Quota | Dynamic QR Codes | Data Retention |
|---|---|---|---|---|
| Free | $0 | 1,000 | 3 | 7 days |
| Solo | $9 | 10,000 | 5 | 3 months |
| Micro | $19 | 200,000 | 40 | 12 months |
| Pro | $39 | 500,000 | 200 | 24 months |
Annual subscriptions are available at a discount (equivalent to 10 months).
Each plan includes specific features and limitations as described on our pricing page. Features may include:
All payments are processed securely through Stripe. By subscribing, you authorize us to charge your designated payment method.
IMPORTANT: YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW at the end of each billing period unless you cancel before the renewal date.
When your scan usage exceeds your plan's base quota, overage charges apply:
| Plan | Overage Rate |
|---|---|
| Free | Not available (service pauses at quota) |
| Solo | $0.12 per 1,000 scans |
| Micro | $0.10 per 1,000 scans |
| Pro | $0.08 per 1,000 scans |
Overage charges are calculated monthly and billed together with your subscription.
To protect you from unexpected charges, each plan includes a configurable spending cap:
YOU CHOOSE what happens when you reach your spending cap:
Option A: Pause QR Code Redirects (Default for Solo/Micro)
⚠️ WARNING: If you select this option, your QR codes may become temporarily non-functional when the spending cap is reached. GetQRFree is not responsible for any business interruption or losses resulting from this service pause.
Option B: Continue Redirects, Notify Only (Default for Pro)
All fees are exclusive of applicable taxes. You are responsible for any taxes, duties, or governmental assessments associated with your use of the Service.
We may change our prices at any time. Price changes for existing subscriptions will take effect at the next billing cycle following at least 30 days' notice to you.
Our refund policy for subscriptions, credit packages, and overage charges is governed by our separate Refund Policy, which is incorporated by reference into these Terms.
Key Points:
| Item | Policy Summary |
|---|---|
| Monthly subscriptions | 7 days: 100% refund; 8-14 days: 50% refund; after 14 days: no refund |
| Annual subscriptions | 30-day money-back guarantee; after 30 days: no refund |
| Credit packages | 7 days if unused: 100% refund; partially used or expired: no refund |
| Overage charges | Refundable only for billing errors or confirmed malicious traffic attacks |
| Plan downgrades | No cash refund; converted to credits or extended service |
Important Notes:
For complete details including refund procedures, processing timelines, and special circumstances, please review our Refund Policy.
To request a refund or dispute a charge, contact us at support@getqrfree.com.
You retain all ownership rights to any content you create, upload, or submit through the Service, including but not limited to:
By using the Service, you grant GetQRFree a limited, non-exclusive, worldwide license to:
This license terminates when you delete your content or close your account.
You may not use the Service to create QR codes that link to or contain:
The GetQRFree website, software, design, trademarks, and documentation remain our intellectual property. Your use of the Service does not grant you any ownership of these assets.
We strive to maintain high availability but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to:
The Free plan is provided "as is" with limited support. We reserve the right to:
For paid plans, we target 99.5% uptime but provide no formal SLA guarantee. Service interruptions may still occur.
IMPORTANT ACKNOWLEDGMENT: By using the Service with "Pause QR Code Redirects" enabled, you acknowledge and accept that:
If uninterrupted service is critical to your operations, we recommend:
We reserve the right to change our redirect domain structure. If such changes occur, we will provide at least 90 days' notice and offer migration assistance.
Scan analytics data is retained according to your plan:
| Plan | Retention Period |
|---|---|
| Free | 7 days |
| Solo | 3 months |
| Micro | 12 months |
| Pro | 24 months |
Data older than your retention period is automatically deleted.
Your account information, QR codes, and associated content are retained while your account is active.
When downgrading to a plan with shorter data retention:
Upon account cancellation:
You may request deletion of your data at any time. We will process deletion requests within 30 days, subject to any legal retention requirements.
You may export your QR code data and analytics at any time through your account dashboard. We recommend exporting your data before canceling your account.
The following activities are considered abuse of the Service:
When abuse is detected:
If you believe an enforcement action was made in error, you may appeal by contacting support@getqrfree.com within 14 days.
To use custom domains, you must:
You are responsible for:
Custom domains may be removed from the Service if:
We use Stripe for payment processing. Your use of Stripe is subject to Stripe's Terms of Service.
We use Google OAuth for authentication. Your use is subject to Google's Terms of Service.
The Service relies on third-party infrastructure providers (including Cloudflare). Service interruptions caused by these providers are beyond our control.
QR codes you create may link to third-party websites. We are not responsible for the content, privacy practices, or availability of third-party sites.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Cap on Damages: Our total liability for any claims arising from or related to the Service is limited to the amount you paid us in the 12 months preceding the claim.
Exclusion of Damages: We are NOT liable for any:
QR Code Reliance: You acknowledge that QR codes should not be your sole means of communication or business operation. We recommend maintaining backup methods for critical operations.
You agree to indemnify and hold harmless GetQRFree and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
You may terminate your account at any time through your account settings. Upon termination:
We may terminate or suspend your account immediately if:
Upon termination:
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of laws principles.
Any disputes arising from these Terms shall be resolved through:
Class action lawsuits and class-wide arbitration are waived to the extent permitted by law.
These Terms, together with our Privacy Policy, Refund Policy, Cookie Policy, and any applicable pricing information, constitute the entire agreement between you and GetQRFree.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
Our failure to enforce any provision does not constitute a waiver of that provision.
You may not assign your rights or obligations under these Terms. We may assign our rights and obligations without restriction.
We may modify these Terms at any time. Material changes will be notified at least 30 days in advance via:
Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.
Enterprise customers may be subject to separate written agreements that supersede these Terms.
For questions about these Terms, contact us:
For billing inquiries, please include your account email and relevant invoice numbers.
Last Updated: November 30, 2025
Previous Version: November 15, 2025
By using GetQRFree, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.